Support

A casino that does not offer customer service and support is like a bath that has no water in it. The casino is extremely well run and has covered every aspect of gaming but there will always be problems and always be questions. Technology is amazing but glitches do happen and when they do, the player needs someone to turn to. Also the player may have a very abstract question or comment that the casino just did not think of.

Contacting the Support Team

For these reasons and many more, customer service is offered around the clock at the casino all day and night, every day of the year. Players can contact the support team by calling the toll free phone number that is provided for Australian residents in the contact us section of the casino. Or the player can send an email if he prefers to have everything in writing. The most effective and popular method of contacting the support team is in fact to click on the live link that is detailed at the bottom of each page. The live link connects directly to a customer service representative in a live chat box. The player can send his message and question in real time and the answer will come back instantly. This, for most players is the ideal way for contacting the support team who are always online. And, if for some reason the question cannot be answered instantly, the customer service representative will come back to the player within record time with an answer. The support team gives each and every player more confidence to make the most out of the games they have chosen to play.