Support

A casino that does not offer customer service and support is like a bath that has no water in it. Fortunately, Uptown Pokies Casino is extremely well run and has covered every aspect of gaming but there will always be problems and always be questions. Technology is amazing but glitches do happen and when they do, the player needs someone to turn to. Also the player may have a very abstract question or comment that the casino just did not think of.

Contacting the Support Team

Customer service is offered around the clock, all day and night, every day of the year. Australian residents can call the toll-free phone number provided in the contact us section. Players can also send an email if they prefer everything in writing. The most effective and popular method is clicking the live chat link at the bottom of each page. This connects directly to a customer service representative in a live chat box where you can send messages and receive instant answers. For most players, this is the ideal way to get help as reps are always online. If a question can't be answered immediately, the representative will follow up quickly with a solution. The support team gives every player more confidence to make the most out of the games they have chosen to play, such as Pig Winner Slots or Fish Catch Slots powered by Real Time Gaming.

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